Frequently Asked Questions

Yes. The ComfortLift Seamless Bra is sold as a one-time purchase. You are only charged the price shown at checkout. No subscription or recurring charge is created unless you separately and affirmatively choose to add the NÜRA Rewards Membership to your order.

The NÜRA Rewards Membership is a recurring monthly membership billed at $29.99 USD every 30 days. It is never preselected. You must actively choose to add it to your order. Membership benefits are active only while the subscription remains current.

You will receive an electronic notification 5 to 7 days before each recurring charge, and a receipt after each successful transaction. The recurring amount, frequency, and terms are shown at checkout before you complete your purchase.

You can cancel at any time, no phone call required. Log in to your customer account to manage or cancel your membership, or contact us at contact@mynura.shop. Submit your cancellation request before your next scheduled billing date to avoid a future recurring charge. See our Cancellation Policy for details.

Orders are processed within 1 to 2 business days. Delivery within the United States takes 5 to 10 business days after dispatch. You will receive tracking information by email when your order ships.

Returns are governed by our Refund Policy. Opened and unopened products are eligible for return within the return window described there, subject to the terms and exclusions stated in that policy.

NÜRA is operated by BT International Commerce, LLC, 6301 Riverside Dr 45B, Metairie, Louisiana 70003, United States. Reach us at contact@mynura.shop or +1 (404) 618-6786, Monday through Friday, 9am–5pm EST.